Technical Support

We're here to help.

We understand that consistently accurate readings are key to successful diabetes management, and we're committed to giving you the assistance and support you need.

For troubleshooting tips and additional information to help you achieve the best performance possible from our products, please refer to the Owner's Booklet included in your product packaging.

To download a PDF of the Owner's Booklet you need, select from the list of products below:

TRUEresult®TRUE2go™TRUEtrack®

TRUEread®Prestige IQ®

Contact Us

We are here to help, 24 hours a day, 7 days a week. If you're in need of further assistance, call or e-mail us with questions about any aspect of your blood glucose monitoring system–from instruction to troubleshooting.

24-7 Technical Support

Toll free: 1-800-803-6025
Email: techservices@hdidiabetes.com

For comments on this Web site, please e-mail webmaster@hdidiabetes.com

NEW from Home Diagnostics! TRUEresult® provides true performance and state-of-the-art design for accurate testing at home.

If you have questions about using our products, please contact us.

1-800-803-6025